I say “Thank You” – a lot. It’s good manners, but it’s also good business, and one of the reasons I have a high amount of repeat speaking work.
I enjoy sending gifts to my clients and follow up every speech with hand-written Thank You cards.
I also look after the folks who refer me for speaking engagements to others in their professional network, with a thankyou gift for spreading my message.
Anybody who refers me for a paid speech at my regular fee, and it goes ahead – Gets sent a £200 gift voucher of their choice or I make a £200 donation to a charity they support. A simple, no-strings-attached, token of my appreciation.